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Questions & Answers › Tag: Process Improvement
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SPS stands for _________
AnsweredGeek Boy asked 3 years ago • 
1441 views1 answers0 votes
Which of these is not a role in six sigma team?
AnsweredGeek Boy asked 3 years ago • 
2067 views1 answers0 votes
Control limits can be changed by the customer.
AnsweredGeek Boy asked 3 years ago • 
4833 views1 answers0 votes
An ecommerce application was struggling with frequent payment failures. An improvement team implemented a process change to eliminate payment failures in the application. After the solution was implemented there was no payment failures for a day and the project was considered a success and closed. Customer complained when the payment failures resurfaced again after a week. What do you think could be the potential reasons?
AnsweredGeek Boy asked 3 years ago • 
5912 views1 answers0 votes
The pareto chart for causes of missing ftr sla identifies that effort estimation contributes to 75.6% of total causes. What can be next step to arrive at the root cause?
AnsweredGeek Boy asked 3 years ago • 
6796 views1 answers0 votes
What aspect of kano model represents a direct relationship between the functionality provided and customer satisfaction? 1. Delighters 2. Must be 3. One Dimensional 4. Competitive Priority 5. Critical Priority
AnsweredGeek Boy asked 3 years ago • 
9242 views1 answers0 votes
Which tool is used to narrow down the list of potential causes?
AnsweredGeek Boy asked 3 years ago • 
8303 views1 answers0 votes
Mistake proofing is known by the term __________
AnsweredGeek Boy asked 3 years ago • 
1127 views1 answers0 votes
How many metrics can be addressed in one SPS project?
AnsweredGeek Boy asked 3 years ago • 
7938 views1 answers0 votes
Lean systems use the standardization of components because standardization __________
AnsweredGeek Boy asked 3 years ago • 
2277 views1 answers0 votes
Statistical process control chart is used to __________
AnsweredGeek Boy asked 3 years ago • 
1325 views1 answers0 votes
What is a major possible barrier for the value flow?
AnsweredGeek Boy asked 3 years ago • 
1237 views1 answers0 votes
What would the activity of testing in a software development process in most cases be considered as?
AnsweredGeek Boy asked 3 years ago • 
3517 views1 answers0 votes
All of the following are examples of data collection forms except
AnsweredGeek Boy asked 3 years ago • 
11366 views1 answers0 votes
Reducing variation:
AnsweredGeek Boy asked 3 years ago • 
2596 views2 answers0 votes
You cannot use the root cause analysis techniques in PDCA. The above statement is:
AnsweredGeek Boy asked 3 years ago • 
5114 views1 answers0 votes
Choose the correct relationship to create more defects:
AnsweredGeek Boy asked 3 years ago • 
7071 views1 answers0 votes
Visualization of the relationship between two variables measured on the same set of individuals ____________
AnsweredGeek Boy asked 3 years ago • 
3256 views1 answers0 votes
You are trying to explain basic statistics to your team with a simple example. There are 10 members in your team and you recorded the height of each members. The minimum height was 5 feet 2 inches and maximum height was 6 feet. The average height was 5 feet 7 inches. If you have to measure the variation in height and you used 'Range' as the parameter. What would be the result?
AnsweredGeek Boy asked 3 years ago • 
4347 views1 answers0 votes
An improvement project lead collected data to improve ticket turnaround time and the data follows normal distribution. Improvement leads is interested to compute the central tendency. What is appropriate central tendency in this scenario?
AnsweredGeek Boy asked 3 years ago • 
5674 views1 answers0 votes
Which of the following are true about 5 why analysis? 1. you must ask why 5 times 2. it helps to get to the symptoms of a problem. 3. it helps to get to the root cause of a problem. 4. it helps to get to the effect of the problem. 5. you may not need to ask why 5 times
AnsweredGeek Boy asked 3 years ago • 
7343 views1 answers0 votes
Shape of a normal distribution is impacted primarily by _________
AnsweredGeek Boy asked 3 years ago • 
7339 views1 answers0 votes
When selecting your project y you should? 1. Select a measure that the customer uses to judge your performance. 2. Use an outside in approach. 3. Measure the same metrics as the customer does. 4. Select a measure that will need least number of samples. 5. Select a measure that is at least one level below than the customer's metrics.
AnsweredGeek Boy asked 3 years ago • 
7711 views1 answers0 votes
An application support team had issues with resolution an response time metrics. It was not able to meet the targets as agreed with the customer. Project manager formed an improvement team to address the issue. Improvement team selected SPS as a methodology. What is the reason for selecting the methodology as SPS?
AnsweredGeek Boy asked 3 years ago • 
5282 views1 answers0 votes
Which of the following is used for data collection purposes?
AnsweredGeek Boy asked 3 years ago • 
4005 views1 answers0 votes
A BRM doing a project on billing and receivables management wants to group all the causes in a visual format. He should use _________
AnsweredGeek Boy asked 3 years ago • 
7757 views1 answers0 votes
A pilot implementation of the design solution happens in plan phase?
AnsweredGeek Boy asked 3 years ago • 
4417 views1 answers0 votes
ABC Organization manufactures small size cars. In the last six months it observed an increase in the inventory of manufactured cars. Manager of the production unit wants to reduce the inventory. Which principle of Lean would help the manager in reducing the inventory?
AnsweredGeek Boy asked 3 years ago • 
9124 views1 answers0 votes
DMAIC methodology is used to _____________________.
AnsweredGeek Boy asked 3 years ago • 
1936 views1 answers0 votes
Histogram is used to _____________________.
AnsweredGeek Boy asked 3 years ago • 
1530 views1 answers0 votes
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